Work/Own product
Contact Platform
A cross-platform subscription platform
An owned product in production, not a slide about someone else's launch.
Problem
A subscription product is not a website with a price. It needs accounts, billing, devices, client applications and a production system that is still there on Monday.
Before
This is our own product, so there was no inherited stack to decorate. The requirement was the whole path: a person can subscribe, use the service on more than one kind of device, and the company can operate it.
Solution
CONTACT INT LLC designed and runs the platform: the website, the account, subscriptions, billing, device management, the API, mobile and desktop clients, and the infrastructure and monitoring underneath. For a client, the relevant fact is not a single feature. It is that the same team carries a product after release.
Architecture
- 01Website
- 02Account
- 03Subscription
- 04Billing
- 05Device management
- 06API
- 07Mobile
- 08Desktop
- 09Infrastructure
- 10Monitoring
Result
We know what happens after launch: users, payments, updates, releases, servers, monitoring and production incidents. That is the work this product keeps us in.
Screens
Product surfaces are shown in a sales conversation. This public page describes the system, not a private user account.
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A cross-platform subscription product: accounts, billing, devices, apps and the infrastructure under them.
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